British Telecom's Talent Pool
British Telecom is one of the world's leading providers of communications solutions and services operating in 170 countries. Its principal activities include networked IT services, local, national and international telecommunications services, and higher-value broadband and internet products and services. In the UK, it serves around 20 million businesses and residential customers, as well as providing network services to other operators. In January 2007, it signed up its 10 millionth broadband customer.
Michael Ronayne and Vince Stevenson both lead trainers with the College of Public Speaking, are pictured here facilitating communication skills workshops with delegates from British Telecom’s elite talent pool.
The College of Public Speaking is a niche supplier to BT.

Here’s what the British Telecom talent pool had to
say about the workshops
‘I learned some really useful techniques that I can
apply immediately. There was an effective mix of both tools
and practice opportunities. The video is a brilliant tool
for immediate feedback.’
Palvinder Pooni
‘It was a very useful opportunity for self-evaluation and reflection.’
John McKay
‘It was very good and fun too. I learnt some strong do’s and don’ts of speaking. I appreciated the tips and advice with regards to improvement. There was lots of variety in the exercises.’
Paul Neville
‘I felt very uncomfortable about attending this training course, but I found it extremely useful.’
Ian Johnston
