11 May 2022
You can't see 'not'
We see in pictures. I say 'Cat' - you see a cat. I say 'House' - you see a house.However, we cannot 'see'…
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11 May 2022
The Party Bag Principle
For a child coming home from a party, one of the key thrills is to receive a little party bag with a…
11 May 2022
In Training Why always comes before What
If you know what you are going to cover in a training session, you probably know your subject.If you…
11 May 2022
Canals and Locks
Canals and Locks Once the water level inside the lock is the same as the level outside, the lock gates…
11 May 2022
Feedback Forms
Feedback forms at the end of training serve a number of purposes:1. they are a valuable resource giving…
11 May 2022
Escaping the bubble
The key to a fine postal service is not so much how many parcels are sent as to how many arrive.As a…
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"Since attending the course, I feel like a completely different person; more confident, relaxed and easy going. I gave a speech at work last week and it went so so well."
